Very satisfied with the testing turnaround and results
2026.04.06
Email from a customer in Saitama Prefecture
Q1. Were you satisfied with seeDNA's testing service?
① Satisfied ② Dissatisfied
Neutral
There are a lot of typos in the customer testimonials and on the site (the baby profile results). It's more of a supplementary feature, so it's less that I was dissatisfied and more that it was a bit hard to read.
You should be careful about the SSL certificate expiring.
I'm very satisfied with the testing turnaround and the results.
Q2. A word for those hesitating about whether to take the test
I tend to be the impatient type myself, but when I saw the DNA test results, I was convinced that it took time because the testing was done properly.
I was relieved that the speed testing option was delivered within the promised timeframe.
Since delivery counts as day 0, and afternoon arrivals add +1 day and so on, I'd recommend adding the option if you want your results quickly.
If your delivery happens to span a weekend, you'll have to wait much longer for the results.
As for the price, I think it varies from person to person, but when you consider that money can buy peace of mind, it's cheap.
Reply from seeDNA
Thank you very much for using our testing service this time.
If this testing was able to help you in any way, we are all delighted.
Also, thank you for your valuable feedback.
We will take it into account to improve our services going forward.
We wish you continued health and happiness.