Inquiry by
Email
For customers who have already placed an order, please include your "Order Number" in your inquiry.
Please enter the test item, your name, and your inquiry details before
submitting.
Our specialized staff will contact you within one business day.
seeDNA Customer Support
Mail: support
seedna.co.jp
* Depending on the content of your inquiry, it may take some time to respond.
Also, frequently asked questions are summarized in the "FAQ".
Please check that as well.
Handling of Personal Information for Inquiries
Frequently Asked Questions
Q.Inquiries to seeDNA can be made by email.
A.
We accept inquiries by email (support@seedna.co.jp) and our specialized staff will respond within 1 business day. Customers who have already ordered can receive a prompt response by including their "order number" when making an inquiry.
Q.Inquiries to seeDNA can be made by email.
A.
We accept inquiries by email (support@seedna.co.jp) and our specialized staff will respond within 1 business day. Customers who have already ordered can receive a prompt response by including their "order number" when making an inquiry.
Q.Inquiries to seeDNA can be made by email.
A.
We accept inquiries by email (support@seedna.co.jp) and our specialized staff will respond within 1 business day. Customers who have already ordered can receive a prompt response by including their "order number" when making an inquiry.
Q.Inquiries to seeDNA can be made by email.
A.
We accept inquiries by email (support@seedna.co.jp) and our specialized staff will respond within 1 business day. Customers who have already ordered can receive a prompt response by including their "order number" when making an inquiry.
Q.Inquiries to seeDNA can be made by email.
A.
We accept inquiries by email (support@seedna.co.jp) and our specialized staff will respond within 1 business day. Customers who have already ordered can receive a prompt response by including their "order number" when making an inquiry.
References
- (1) 一般財団法人 日本情報経済社会推進協会(JIPDEC)
- (2) 個人情報保護委員会
- (3) seeDNA遺伝医療研究所