DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定
ISO 90012022.05.09

Acquired ISO9001 Certification, the International Standard for Quality Assurance

Introduction image of the ISO9001 quality management system certification logo mark, first acquired in Japan as a DNA testing agency

We are pleased to announce that seeDNA Co., Ltd. has acquired ISO9001 certification, the first DNA testing institution in Japan to do so, on April 20, 2022.

To improve customer satisfaction, we have introduced industry-first initiatives, including 'Daily customer service including weekends,' 'Free retesting and money-back guarantee,' and 'Double-checking based on international standards.'

品質マネジメントシステム (QMS)

The ISO9001 certification we acquired this time is an international standard for quality management aimed at improving service quality, and is a business system for achieving customer satisfaction.

The ISO9001 certification is clear proof that DNA testing is conducted under a consistent quality management system across the entire company.

Following this certification, we will continue to strive for business improvement and work to enhance quality, aiming to become the 'world's most reliable DNA testing institution.'

We look forward to your continued support and patronage.

Frequently Asked Questions

Q.What kind of standard is 'ISO9001' acquired by seeDNA?

A.
ISO9001 is an international standard for a 'Quality Management System' designed to improve the quality of products and services, as well as customer satisfaction. It guarantees that seeDNA's DNA testing services are executed under a consistent and rigorous quality control system based on international standards.

Q.Is this the first acquisition as a Japanese DNA testing agency?

A.
Yes, seeDNA Co., Ltd. became the first DNA testing agency in Japan to acquire the 'ISO9001' certification on April 20, 2022.
Obtained ISO9001 Certification, the International Standard for Quality Assurance