The staff were courteous throughout, which put me at ease.

Thank you very much for your support this time. You were courteous with me throughout the process.

1. Why I chose seeDNA
Seeing your track record, I felt I could trust you.
Also, the fact that you partner with many hospitals, making it easy to go for a blood draw, was a deciding factor.

2. Customer support
It was convenient and helpful that appointments at the blood-collection hospital could be arranged by email.
The email correspondence was also prompt and courteous.

3. Testing fee
Based on your track record and comparison with other companies, I feel the fee is reasonable.

4. Testing speed
Since I wasn't in a hurry, I didn't choose the express testing option.
The results came back in about 8 business days, which I think is fast.

5. Results report
The results were also clear and easy to understand.

6. Other comments
The staff were courteous throughout, which put me at ease. Thank you very much.

Thank you very much for using our DNA testing service and for posting your review this time.

We are truly delighted to hear that our track record and the large number of partner hospitals gave you peace of mind throughout the process.
We were also greatly encouraged to hear you describe the blood-draw appointment arrangements and our email correspondence as "prompt and courteous."

We are glad to hear that you were also satisfied with the testing fee, testing speed, and results report.
We will continue to strive to provide prompt and clear guidance so that our customers can receive their results with peace of mind.

We will continue to stand by our customers and work to provide even better service.
If you have any questions or concerns, please feel free to contact us at any time.

Once again, thank you very much for using our service and for sharing your feedback.