We received a prompt response.

1. Why I chose seeDNA
Price, testing quality, and high confidentiality
2. Customer support
Even with my unclear questions and my own oversights, they responded promptly, including resending emails.
3. Testing fee
I wanted a sample type other than a cotton swab, and I felt the price was reasonable compared to other companies, so I went with them.
4. Testing speed
Standard testing + toothbrush testing
Sample submitted 10/25, sample arrival email 10/27, results notified 11/10
5. Result report
No issues.
6. Other comments
I couldn't help feeling anxious until the results arrived, so I'd recommend the speed testing option to anyone who feels uneasy.
That said, I think the testing quality is very good.

Thank you very much for using our testing service and for sharing your kind feedback.
We are truly honored that you rated our testing cost, quality, confidentiality, and support system so highly.
We will continue working to improve our service quality and support system so that you can use our services with even greater peace of mind going forward.