I received the results quickly and smoothly, which was a huge help.

1. Why I chose seeDNA
The reliability of the testing, the high level of confidentiality, and the large number of partner hospitals

2. Customer service
It was excellent.
Due to my own oversight, I forgot to include one of the samples, but I received a phone call on the very day the samples arrived.
Thanks to that, I was able to visit the office the next day and submit the sample.

3. Testing fees
I think it's reasonably priced even including the options.

4. Testing speed
I added the express testing option, so it was very fast.
It took 13 days from the application date to the result notification (including weekends).
I was told the results would be sent between 10/28 and 10/30, but the results came out around 14:00 on 10/29.

5. Results report
I received the results quickly and smoothly, which was a huge help. Thank you very much.

6. Other comments
Since there are many comments about testing speed, I'd recommend the express testing option to anyone concerned about it.
I'm satisfied that I got the results within two weeks of applying. The results came out one week after the samples arrived.
(5 business days in between)

Thank you very much for using our testing service and for taking the time to share such a thoughtful review.

We are truly honored that you recognized the reliability and confidentiality of our testing, as well as our network of partner medical institutions.

We are also glad that we were able to respond promptly to your situation and that, as a result, the testing process went smoothly.

We're delighted to hear that you were satisfied with the pricing and the speed of testing as well — it's very encouraging for our entire staff.

We will continue working to improve the quality of our service and support system so that you can use it with even greater peace of mind going forward.