I'm satisfied that the results came exactly on the scheduled date.

1. Why I chose seeDNA
I chose it because it appeared near the top of my search results, and because looking at the website gave me a trustworthy impression.

2. Customer support
Since I had some concerns, I called twice by phone to ask questions—once before applying and once after sending the sample—and the staff who handled my calls answered very courteously.
I was also very reassured that phone support was available on weekends.

3. Testing fee
I compared it with other companies, and it was about the same or a little cheaper.

4. Testing speed
This time I submitted a toothbrush as the sample, so I was told it would take 2 extra business days on top of the usual 5 business days,
but I'm satisfied that the results came exactly on the scheduled date.

5. Result report
The report included photos of the samples I had sent, which made it a report that was easy to understand, and I was glad about that.

6. Other things I noticed
I was glad that I could check each step—such as the shipping of the test kit and the arrival of the sample I sent—via email and my personal page each time.
The scheduled date for the result report was also stated in the email, and since the results came out exactly on that date, I'm satisfied.
The company's address and contact information were also clearly stated, which let me feel at ease entrusting them with this.

I was able to easily collect the sample at home without anyone knowing, and I got a satisfying result, so I'm glad I asked seeDNA.

Thank you very much.