DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

Every response was courteous and kind, which really eased my worries.

2025.08.13

Email from a customer

Email from a customer in Osaka Prefecture who used our DNA testing service

1. Why I chose SeeDNA
I read an article in Bunshun where a representative of SeeDNA answered questions online. After reading it, I felt this was the best option.

2. Customer service
I sent several email inquiries, and every response was courteous and kind, which really eased my worries.

3. Testing fee
I think it's reasonable. Since DNA technology is already well established,
medical institutions or the government should really be guaranteeing this kind of thing, but that's not the case at present.
I was grateful this service exists, and since it was for personal use, I think it's a fair price to pay.

4. Turnaround speed
It was more than enough. It gave me time to prepare mentally, and I think that's far better than rushing the process and losing accuracy.

5. Reporting of results
I'm satisfied.

6. Any other comments
None at all. Thank you very much. Sorry for the trouble, and thank you for your help.