I could really feel how much attention they paid to every little detail.

I had asked for this once before, and back then we corresponded by email,
and this time too, you kept the information from before properly on file, and used it to move things forward smoothly.
I really appreciated that.

Also, this time I didn't want my family to find out, and when I mentioned that, you were so considerate with the packaging as well,
and I could really feel how much attention you paid to every little detail. The service was courteous and reassuring,
and I'm truly glad I asked for your help again this time. I couldn't be more grateful.