DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

The testing method and other details were explained clearly, which I appreciated.

2025.06.06

Email from a customer

Posted as a Google review of our company

1. Why I chose seeDNA
Honestly, I wasn't sure which company was best, so I chose based on the price and the website.

2. Customer service
The hospital guidance and testing method were explained clearly, which I appreciated.

3. Testing fee
It's not cheap, but I think it can't be helped.

4. Turnaround time
I submitted the sample on 5/26 and received the results on 6/5.
Even though I requested the express service, it still took 10 days, and in the end I only just barely made it within the gestational weeks during which a procedure would still have been possible if something had been wrong.

5. Results report
The results were reported in quite fine detail and felt credible, which gave me peace of mind.

6. Anything else you noticed
Nothing in particular.

Reply from seeDNA

Thank you very much for using our testing service and for taking the time to post a review.

We sincerely apologize that our explanation regarding the number of days needed to report results was not sufficient beforehand.
To ensure testing accuracy, we perform two separate analyses for every parent-child DNA test, at no additional cost and without requiring resubmission of samples.
In addition, because individual differences exist in the mother's constitution and the growth of the fetus, we allow a range of 4 to 8 business days even for our express testing service.

We will continue to strive to provide clear explanations and to improve our testing system, so that we can offer a service our customers can use with even greater peace of mind.