The kit shipment was handled very promptly!

The kit shipment was handled very promptly!
Also, I received an email when it was received, and I felt the response was courteous.
However, the test results took longer than I had expected.
It isn't as fast as advertised on the website, so I think it would be better to allow some extra time when placing an order, or to add an option.

Thank you for using our DNA testing service and for posting your review.
We are glad to hear that you were satisfied with the kit shipment and our customer service.
Regarding the test results, as you noted, we recommend the express testing option for customers who are in a hurry.
We will continue striving to improve our testing technology and the quality of our customer service so that customers who use our DNA testing continue to be satisfied.