DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

I felt I could really trust them.

2025.05.27

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An email from a customer in Tokyo who used our Non-Invasive Prenatal DNA Test

Thank you so much for all your help this time.
Below, I would like to share my thoughts.
I hope for your company's continued success in the future.

1. Why I chose seeDNA
Since I wanted to keep the cost down as much as possible, I looked at the price and reviews and made my decision based on the overall picture.
Many customer reviews, including negative ones, were posted on the official website, which made me feel I could really trust the company.

2. Customer service
I was able to receive the kit right after applying. Email replies were also very quick.
They proactively suggested having the kit held at a post office for pickup, so I never had to worry about receiving it at home, which I really appreciated.
Because the amount of fetal DNA was insufficient in my case, I had to be retested, but even then they responded promptly,
and they quickly accommodated the change of shipping address, which was a great help.
I never once felt any inconvenience in our correspondence.
The large number of hospitals where blood could be drawn, and being told the blood draw fees in advance, were also points I appreciated.

3. Testing fee
I think it is reasonable.

4. Testing speed
Some reviews mentioned that it takes time, but the results never came later than the estimated date I was given.
Since I had already checked the customer reviews on the official website beforehand, I knew what to expect, and I was satisfied that the report arrived within the estimated timeframe.
I think some people hesitate over the rapid testing option, but I'd recommend considering it with the understanding that the report will come within the stated period.
Since I wanted to know the results as soon as possible, I chose the rapid testing option. Because I ended up needing a retest, it took longer than expected,
so in the end I was truly glad I had chosen the rapid testing option.

5. Reporting of results
I received a report that was easy to understand even for a layperson. In the end, the result was what I had hoped for,
so I am truly glad I asked for this test.
I know not everyone gets the result they hope for, but without a test like this, I would have had to keep living with constant anxiety,
so I am truly grateful for this service, and I feel the fee was indeed reasonable.
I can now approach childbirth with peace of mind. Thank you very much.