DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

Thank you very much for your assistance.

2025.02.28

Email from a customer

An email from a customer in Tokyo who used our Prenatal DNA Testing service

Dear Sir or Madam,
Thank you for your continued support.
I have just viewed the result report.
Thank you very much for your assistance.
I have a question I would like to ask.
Until when will I be able to view my page?
If there is a possibility that I will no longer be able to view it in the event that your company closes the site, I would appreciate it if you could let me know.
Also, related to the above,
would it be possible to receive a consolidated PDF of the report, which is currently attached page by page on the site?
I'm sorry to trouble you, but I would appreciate your confirmation.

Reply from seeDNA

Thank you very much for using our testing service.
We are all delighted if this test was of any help to you.

We wish you continued health and happiness going forward.

Regarding your inquiry,
1) The viewing period for My Page is one year.
 Please note that printed documents can be issued for up to five years.

2) The result report images are posted one at a time in JPEG format.
 We do not send PDFs by email.
 You are able to download the images using your own PC equipment.
 Also, issuing a printed report costs 5,500 yen (tax included).

Thank you very much.