Because I felt I could trust it in terms of personal information security.

Thank you for the phone call earlier.
I was able to check the test results from My Page.
Thank you very much for your prompt response.

Below are my answers to the survey.

1. Reasons for choosing seeDNA
I searched online and the reviews were good.
Because I felt I could trust it in terms of personal information security.
Because the price was relatively reasonable.

2. Customer service
The email communication was thorough and attentive.
I was also grateful that inquiries were handled promptly, including by phone.

3. Testing fees
I have no complaints.

4. Testing speed
I was told the expected completion date once the sample arrived,
and I was glad the results were reported as scheduled.

5. Reporting of results
I also appreciated the convenience and timeliness of being able to check the results on My Page online.

6. Other comments or concerns
None in particular.

Thank you very much.