I'm relieved the results were what I hoped for.
2025.01.24
An email from a customer in Aichi Prefecture who used our prenatal DNA testing service
Thank you for your continued support.
Thank you for reporting the results.
Please find my answers below.
1. Why I chose seeDNA
I felt I could trust the service based on reviews and the website.
2. Customer service
Ms./Mr. ●● who handled my phone call was very courteous, and it eased my anxiety a little. I am very satisfied.
3. Testing fee
I think it was reasonable.
4. Testing speed
I think it was reasonable. I received the results on the 7th business day, which was within the stated timeframe.
5. Result report
I'm relieved the results were what I hoped for. There were also photos of the samples, which made it easy to understand.
6. Other comments
Thank you very much for conducting the testing this time. To Ms./Mr. ●● who handled my phone call,
thank you so much. I am truly grateful.