I wish I had gotten the results sooner.
2024.12.25
Email from a customer in Saga Prefecture who used our DNA testing service
Thank you very much for your service this time.
1. Why I chose seeDNA
It was the first result that came up when I searched
2. Customer service
Some staff members were very kind on the phone, while others were quite cold in their responses.
3. Testing fee
The cost went up due to additions, coming to over 200,000 yen, so I felt it was a bit expensive.
4. Testing speed
Including the retest, both results came on or around the final day,
and it was very slow. Since I was also considering the possibility of termination, I wished I could have gotten the results sooner.
5. Result report
The report was what I had hoped for, and I was truly happy.
Thank you very much for your service this time.
6. Other comments