It was easy to check the results from my smartphone.
2024.12.18
An email from a customer in Yamanashi Prefecture who used the Non-Invasive Prenatal Testing (NIPT) service
Thank you so much for letting us know the results earlier than expected.
From the very first inquiry, you provided prompt and courteous support, which allowed me to feel at ease as I awaited today.
I would be glad to use your services again should the opportunity arise.
Below, I would like to share my feedback as a token of my gratitude.
1. Reason for choosing seeDNA
My OB-GYN recommended it, it is a Japanese company, and the price fit within our budget.
2. Customer service
Email replies were fast and the wording was easy to understand, so I was very satisfied.
3. Testing fee
Since I knew the price in advance, I think it was reasonable, though it's still hard to call it cheap.
4. Testing speed
This may have just been our case, but we found out earlier than expected, which made us feel fortunate.
5. Reporting of results
It was easy to check the results from my smartphone. It was easier to understand than I expected, since it was shown in Japanese.
6. Other comments
Nothing in particular. I would like to thank everyone involved in the testing.