It's a relief to have clarity now, so I'm glad I made the request.
2024.12.02
Email from a customer in Tokyo who used our DNA testing service
Thank you very much for this.
I'm glad that my father's 50 years of resentment has finally been resolved.
1. Why I chose seeDNA
Looking at the website, I could see photos of the inside of the company and watch videos, which made things easy to understand.
2. Customer service
It was smooth.
3. Testing fee
I didn't feel anything was off.
4. Testing speed
I had no complaints.
5. Reporting of results
It's a relief to have clarity now, so I'm glad I made the request.
6. Other comments
Regarding the collection method, I felt it would be better to replace the video that uses four swabs (perhaps an older version?).
Once again, thank you very much!