[Prenatal DNA Test] I think the response was very prompt.
2024.10.16
Email from a customer in Tokyo who used our prenatal DNA testing service
Thank you so much
for the testing this time!!!
1. Why I chose seeDNA
・I wanted to have testing done prenatally, and when I searched, I found that seeDNA had a high identification rate and could perform testing using samples other than oral swabs.
2. Customer service
・I changed the sample type partway through and also changed my address, but each time the staff responded quickly, which was a great help.
3. Testing fee
・Considering that prenatal testing requires extra effort and time, I think the price is reasonable.
4. Testing speed
・Since the alleged father's sample was submitted via toothbrush, I understood it would take some time, but the results came back just 9 business days after submission, excluding weekends and holidays. (The result was positive.)
I think that's a very prompt response, especially given how demanding this kind of testing must be.
5. Results report
・The detailed test content and attached photos were very good.
6. Other comments
・My partner and I had a disagreement before the birth, and I urgently wanted proof of paternity, so being able to confirm it prenatally was a huge help.
I already knew the result would be positive, but now I can prove it clearly to the other party as well. Thank you so much this time!