【Prenatal DNA Test】I'm glad I was able to get the information I wanted to know properly.
2024.08.05
Email from a customer in Tokyo who used the Prenatal DNA Test
Thank you for your support.
Thank you very much indeed for this occasion.
Below, I am sending my responses to the questionnaire.
1. Reason for choosing seeDNA
While searching online for information about DNA testing during pregnancy, your company's website came up.
Looking at the content of the website, the track record and other information were described in great detail,
so I judged it to be trustworthy.
2. Customer service
From the application through to sending the kit, you responded promptly, and throughout the subsequent testing and reporting of results,
you handled everything courteously. I am truly grateful.
3. Testing fee
The price was reasonable.
4. Testing speed
I apologize for the rush, as it was due to my own schedule.
I applied for the express test and received the results on the final scheduled day,
but even so, I feel you responded promptly.
5. Result report
I'm glad I was able to get the information I wanted to know properly.
6. Other comments
Nothing in particular. Thank you very much.
That is all.
Once again, thank you very much indeed.