I think it would be better to ask another company.

It was simply slow. Even though I chose the speed testing option, I was made to wait about two weeks and the test had to be redone on the final day.
I waited and waited anxiously for the results, and this was unacceptable.
Since it's difficult to collect a sample with a cotton swab, I paid an additional fee and requested it again, but the second time also took nearly three weeks.
Please don't lie about "4 to 8 days."
You should clearly state the detailed testing period.
If you are considering a DNA test, I think it would be better to ask another company.

Thank you very much for using our testing service and for sharing your feedback.

We apologize for not providing sufficient explanation in advance regarding the reporting date of the results.
Since our testing operations are closed on weekends and holidays, the "4 to 8 days" for the speed testing option refers to the number of weekdays.

We are truly sorry that the retesting caused you great anxiety and led to a loss of trust in our company.
Whether DNA is present on the submitted sample cannot be confirmed visually and varies from case to case, so the time required to complete testing and whether a result can be produced cannot be determined until testing is complete.
For this reason, we allow a range for the reporting period and also provide free retesting and a money-back guarantee service.

Thank you very much once again for your valuable feedback.
We will continue to take our customers' feedback seriously and strive to improve the quality and speed of our testing services.