[NIPT] I received the results much earlier than expected, which put my mind at ease after a period of anxious waiting.
2024.07.17
Email from a customer in Yamanashi Prefecture who used NIPT (Non-Invasive Prenatal Testing)
Thank you very much for your service this time.
I received the results much earlier than expected, which put my mind at ease after a period of anxious waiting.
Thank you for handling everything so promptly.
1. Why I chose seeDNA
The hospital I go to for my prenatal checkups is affiliated with seeDNA, and the doctor there recommended it to me.
2. Customer service
I made inquiries both by phone and by email, and received courteous support both times.
Thank you for taking the time to help me despite being busy.
3. Testing fee
Looking at the price alone, it may seem expensive, but considering the number of test items and the speed of getting results since the testing is done domestically, I think it is a reasonable amount.
4. Testing speed
The results arrived in about 7 days, including a weekend. I had been told the results would come the following week, so it felt very fast.
5. Reporting of results
I didn't know what format the NIPT report would come in, so when I received the results I was momentarily confused about how to read them. However, once I looked closely, I understood.
It would have been more helpful if the website showed what format the NIPT report comes in.
6. Other comments
Thank you for your courteous support.