They kindly explained everything to me in detail.

1. Why I chose seeDNA
I searched online, looked at various options, and made my decision.

2. Customer service
Since this was my first time, I had a lot of anxiety and things I didn't understand, but when I made an inquiry by phone beforehand,
they kindly explained everything to me in detail. I was also glad that they kept me updated with detailed follow-ups afterward.

3. Testing fee
It was the cheapest among what I found online, and I thought the details were also written thoughtfully.

4. Testing speed
I got the results in about one week, so I'm satisfied.

5. Result notification
I was glad that I could see the results online before receiving them in writing.

6. Other comments
This may have been an issue on my end, but I wasn't able to complete payment by card.
I contacted the card company about it several times, but in the end I never found out why it didn't work.

Thank you for using our DNA testing service and for posting your review.
Thank you very much for your kind words regarding our customer service, testing speed, and result notification.
Our entire staff will continue to work together to improve so that we can keep providing an even better testing service.

We sincerely apologize for the inconvenience regarding credit card payment.
In addition to credit card, we also offer other payment methods such as bank transfer, deferred payment via Paidy※, and cash on delivery.
If you need to change your payment method, please let us know and we will respond promptly, so please feel free to contact us.
※ Paidy's deferred payment fees and installment fees are covered by our company

If this testing result has been of help to you, nothing would make all of us happier.
We wish you continued health and happiness.