DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

[Prenatal DNA Test] The phone support was courteous and easy to understand.

2024.06.18

Email from a customer

Email from a customer in Kagawa Prefecture who used the prenatal DNA test

1. Why I chose seeDNA
Because it offers gender testing only.

2. Customer support
The phone support was courteous and easy to understand. The email replies were also polite and quick.

3. Testing fee
I think it's reasonably priced.

4. Testing speed
I didn't choose the express test. I went with the standard test, which took 14 days excluding Saturdays, Sundays, and holidays.
It takes about 3 weeks. If you want to know the results quickly, the express test is definitely the way to go!
For an extra 11,000 yen, it's worth it. It says 9 to 14 days for standard, but mine took the full last day.

5. Result notification
I chose to receive the results by email. The email with the results arrived at 12:57 PM on the final day.
The results were easy to read.

6. Other things I noticed
Gender testing is available from week 7, but if you're going to do it, the express test is definitely the way to go.
For an extra 11,000 yen, I think it's cheap. You can't change your choice partway through, so decide at the start!
I didn't, and I regretted it. If you test at week 7, you'll get results by week 11.
As stated on seeDNA's website, since weekends and holidays are excluded, the express test is definitely the way to go.
The phone and email support were both very courteous and easy to understand. Thank you.