For the price, the results really took too long to come out.

I wasn't sure whether he would cooperate, so I chose the method of having the test done from a toothbrush sample.
It said the results would come out between the 26th and the 30th, but they actually came out around 2pm on the 30th.
For the price, the results really took too long to come out.
Still, the result made me happy, so I gave it 3 stars.

Thank you very much for using our testing service and for your feedback.
We apologize for not providing enough explanation beforehand about the range in reporting dates for results.

In order to prevent any possible testing errors, we perform a double-check consisting of two analyses for every parent-child DNA test, at no extra cost and without requiring resubmission of samples.
We also set a range for the results reporting date because of individual variation in the samples submitted.
We would greatly appreciate your understanding.

Thank you again for taking the time to share your valuable feedback.
We take our customers' voices seriously and will continue working to improve our services, including the speed of testing.