Found it trustworthy after researching online.

① Reason for choosing
I researched it online and found it trustworthy.
The pricing was easy to understand.

② Customer service
The phone support was warm and attentive.
When I contacted Mr./Ms. ●● again, they remembered me.
The email support also left a good impression.

③ Pricing
I think it was appropriate.

④ Testing speed
I think it was appropriate.

⑤ Results report
Since I'm not an expert,
I think it would have been nice to have a brief comment or advice included.

⑥ Other
Overall, I'm satisfied.
That concludes my feedback.