[Prenatal DNA Test] I felt reassured that the testing was done properly.
2023.12.28
Email from a customer in Kyoto Prefecture who used our prenatal DNA test
1. Why I chose seeDNA
After comparing and researching various options online, I decided this company seemed trustworthy and requested the test.
2. Customer service
I had a number of questions, particularly about the sample collection procedure, and ended up emailing them multiple times,
but each time I received a prompt and courteous reply.
3. Testing fee
Compared to other companies, I think it was on the more affordable side.
4. Testing speed
I received the results within the scheduled timeframe, and relatively early at that.
5. Result report
The results are clearly stated as either a paternity probability of 99.99% or higher, or 0%, which makes them easy to understand.
As for the detailed data table, I don't have the specialized knowledge to interpret it,
but I felt reassured that the testing had been carried out properly.
6. Other comments
I'm really glad I had the test done rather than spending my days in anxious uncertainty.
I appreciated that replies to my inquiry emails generally came within one to two hours (during business hours, I assume),
which spared me the stress of waiting. I got the impression that they conduct their work with kindness and care.
If anyone else is dealing with a similar concern, I would recommend having the testing done here.
Thank you very much for your help this time.