Prompt and reliable.
2023.12.06
An email from a customer in Tokyo who used our DNA testing service
Thank you very much for your continued support.
Thank you for contacting us despite your busy schedule.
I apologize for the delay in getting back to you.
I have confirmed the test results.
Thank you very much for all your efforts.
I have filled out the questionnaire below.
I look forward to working with you again in the future.
1. Reason for choosing seeDNA
I requested testing from multiple companies, and while this was just one of them, I expected prompt and sincere service.
2. Customer service
Prompt and reliable.
3. Testing fee
I think it is reasonable.
4. Testing speed
I felt it was prompt.
5. Reporting of results
I trust it.
6. Other comments
I think I will ask for your services again in the future.