It felt very reliable

Thank you for your support.
Thank you for reporting the results.


1. Why I chose seeDNA
It felt very reliable.

2. Customer service
It was email-only, but I think it was good.

3. Testing fee
I don't know the going rate, but I think it's appropriate.

4. Testing speed
I wasn't in any particular hurry, so I'd say it was normal.

5. Result reporting
Being able to check it on My Page was nice.

6. Other comments
I wasn't quite sure why there's an extra 5,000 yen charge for receiving the results by mail.

Thank you very much for using our testing service.
We are all delighted if this testing was of any help to you.

Thank you for your valuable feedback regarding the mail-delivery option for the test report.

Preparing and mailing a printed copy of the test report requires work outside our usual process,
which is why we charge an additional fee for it.
That said, we will take your feedback into consideration internally as we work to provide an even better service.

We wish you continued health and happiness.