I received a prompt and appropriate response, which put me at ease
2023.09.06
An email from a customer in Kanagawa Prefecture who used our DNA testing service
Thank you very much for the DNA test.
I would like to answer the questionnaire.
1. Reason for choosing seeDNA
Through an internet search, the testing method seemed trustworthy.
2. Customer service
The response was courteous and prompt.
3. Testing fee
I think the testing fee was reasonable.
4. Testing speed
The results came back faster than expected, which was great.
5. Reporting of results
The results were reported properly.
6. Other comments
When I inquired about a question regarding the report, I received a prompt and appropriate response, which put me at ease.
Thank you very much.