I had some questions and emailed customer support, and I was very pleased with how quickly they responded
2023.08.17
Email from a customer in Fukuoka Prefecture who used our DNA testing service
1. Why I chose seeDNA
It seemed like they had solid support in place.
2. Customer service
I had some questions and emailed customer support, and I was very pleased with how quickly they responded.
3. Testing fee
I think it was reasonable.
4. Testing speed
Since it overlapped with a holiday period, I expected it to take a bit longer, but it was surprisingly fast, which was great.
5. Result report
The result was not what I expected, and I'm feeling unsettled about it.