DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

You were very kind, and I was able to comfortably ask everything I was curious about(너무 친절하셔서 부담없이 궁금한 점 전부 다 물어보았고)2023.08.02

2023.08.03

Email from a customer

An email from a Korean customer who used our DNA testing service

1. Why I chose seeDNA
When I searched on Naver, seeDNA was the only result that came up

2. Customer service
You were very kind, and I was able to comfortably ask everything I was curious about.
Thank you for the accurate answers :-)

3. Testing fee
It is true that it is a burden,
but I am truly grateful that testing is possible.
After taking the test I felt reassured, and now I can focus solely on prenatal care.

4. Testing speed
I used the speed test,
but since weekends were included, it felt too slow.
The date the blood was drawn and the test conducted at the Korean head office was July 14.
I received an email on the afternoon of July 18 saying the sample had arrived at the Japanese head office,
and I received the results on July 31.
It was 9 days after the sample arrived at the head office, but since weekends were included,
it was actually 2 weeks (+1 day for afternoon arrival of the sample).
From the scheduled results date onward, I don't know
how many times a day I clicked to check my email ㅠㅠㅠ

5. Results report
The results came out as I expected. They were easy to read.
Looking at reviews, some people said the results were hard to interpret,
but they must have taken a different test than I did.

6. Other concerns
None.

1. seeDNA를 선택한 이유
네이버 검색 시 seeDNA만 나왔음

2. 고객 대응
너무 친절하셔서 부담없이 궁금한 점 전부 다 물어보았고
정확한 내용 답변 감사합니다 :-)

3. 검사 요금
부담이 되는 건 사실이나,
검사가 가능하다는게 정말 얼마나 다행이던지.
검사를 받고 마음이 놓여 이젠 태교에만 집중할 수 있겠어요.

4. 검사 속도
스피드 검사를 하였지만
저는 주말도 껴있고 하여 체감상 너무 늦는다는 느낌.
한국 본사가서 피를 뽑고 검사 진행 한 날짜는 7월14일
7월18일 오후에 검체 일본본사 도착했다는 메일을 받고
7월 31일 답변을 받음.
검체 본사 도착 후 9일이였지만 주말도 있으므로
실제론 2주
(검체 오후에 도착시 +1일)
결과보고 예정일부터 매일매일
얼마나 메일을 눌러봤는지 모름ㅠㅠ

5. 결과 보고
결과는 어떻게 나올 것이다라는 확신을 갖고 함.
생각한 대로 나왔음.
보기 쉬웠음. 후기보면 결과지 해석이 어렵다고 한 사람도있던데
저랑 다른 검사를 했나봄.

6. 기타 궁금한 점
없음.