[Prenatal DNA Test] I chose it because it said results in as little as 4 days, and I wanted to know as soon as possible (2023.07.25)
2023.07.27
Email from a customer in Yamagata Prefecture who used the Prenatal DNA Test
Thank you for your assistance.
Thank you for the testing.
1. Reason for choosing seeDNA
The reviews were good, and it said results in as little as 4 days, so I chose it because I wanted to know as soon as possible.
2. Customer service
It was great that I got a reply right away whenever I asked a question.
3. Testing fee
Considering it's a once-in-a-lifetime matter, I think it's reasonable, but it was a heavy burden because additional fees were charged for retesting when gestational age couldn't be proven, or when the sample wasn't buccal (cheek) epithelial cells.
4. Testing speed
I applied for the express test, but the first time I was contacted about a retest on the very last day, and the retest results also came in the evening of the final day. Since I was in the middle of deciding whether or not to continue the pregnancy, the results felt slow to me.
5. Reporting of results
I am satisfied.
6. Other comments/concerns
I was asked to retest because there was insufficient fetal DNA, but I received no notice as to whether the alleged father's buccal epithelial cells or any other sample DNA had been successfully collected, so I was anxious about whether the alleged father's DNA had actually been collected properly.
Reply from seeDNA
Thank you very much for using our testing service this time.
We are all delighted if this testing was of any help to you.
We also sincerely thank you for sharing your valuable feedback with us.
We will use it as a reference for the future.
We wish you continued health and happiness.