DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

[Prenatal DNA Test] Fast, courteous, and very easy to understand (2023.07.05)

2023.07.05

Email from a customer

Email from a customer in Ishikawa Prefecture who used our Prenatal DNA Test

Thank you for your continued support.
Thank you for contacting me regarding the test result report.
I have confirmed the results.

My comments and impressions are as follows.

1. Reason for choosing seeDNA
I chose you because you came up first when I searched.

2. Customer service
It was fast, courteous, and very easy to understand.

3. Testing fee
I think it's expensive, but reasonable compared to other companies.

4. Testing speed
I chose the 9-14 day option, so I was anxious the whole time I was waiting. However, since I wanted a reliable result, I felt that 9-14 days was a reassuring timeframe.

5. Result report
It wasn't the answer I was hoping for, but I intend to accept it.

6. Other comments or concerns
I regret not asking in more detail about the shipping method when having blood drawn on a Saturday, and about how the blood should be stored (at room temperature or refrigerated).

Thank you very much for everything this time.

Reply from seeDNA

Thank you very much for using our testing service.

We are all delighted if this test was of any help to you.

Regarding the shipping method when blood is drawn on a Saturday, and
the storage method for blood (whether it should be kept at room temperature or refrigerated),

we do accept sample deliveries on weekends as well,
and we ask that blood samples be kept at room temperature and returned to us promptly.

We wish you continued health and happiness.