I added the express testing option and it was very fast (2023.06.13)
2023.06.14
Email from a customer in Yamanashi Prefecture who used our DNA testing service
Thank you for the testing.
I also ordered the results report by mail.
When will that be shipped?
1. Why I chose seeDNA
Because it appeared near the top of my search results.
2. Customer service
I contacted you many times out of anxiety,
but every time I received a prompt response along with kind, considerate words. Thank you so much.
3. Testing fees
I think they are reasonable.
4. Testing speed
I added the express testing option, and it was very fast.
5. Results report
I don't understand the technical details, but it was written very carefully.
6. Other comments
I'm sorry for contacting you so many times.
Thank you for handling everything so courteously.
Reply from seeDNA
Thank you very much for using our testing service.
We are all delighted if this testing was able to help you in any way.
Regarding your inquiry,
the paper testing report will be sent today by registered express mail.
After it is shipped, our staff will contact you again by email.
We wish you continued health and happiness.