Top-class annual number of tests, and the website and video explanations were very easy to understand (2023.06.13)

Thank you very much for your assistance this time.
I am very satisfied with the prompt and courteous response.

Below are my survey answers.

1. Reason for choosing seeDNA
→ Based on my research online, you have a top-class annual number of tests,
and the website and video explanations were very easy to understand.

2. Customer service
→ The consideration shown, such as labeling the shipment as a "catalog," was thoughtful and the attentive service was great.

3. Testing fees
→ As far as I could tell from researching online, the pricing was quite reasonable even within the industry, which was a great help.

4. Testing speed
→ I did not choose the express testing option, but the turnaround was more than sufficiently fast.

5. Result reporting
→ The video explaining how to read the results was clear and simple, which I greatly appreciated.

6. Other comments or concerns
→ I originally wanted a test involving all three family members—father, mother, and child—
but on the website's application page,
the options were divided into "father and child" or "mother and child,"
and while the application form let me select the number of participants, I wasn't sure whether that meant
a father-mother-child trio, or two possible fathers plus the child (three people).
This left me a little confused.

Thank you again for all your help.
I appreciate it.

Thank you very much for using our testing service.
We are delighted if this test was able to help you even in a small way.

Regarding your inquiry in "6. Other comments or concerns,"
the breakdown of "number of participants" for paternity testing and maternity testing is as follows.

【Paternity Testing】
※For 3 participants※
Father, Child 1, Child 2
Father 1, Father 2, Child

※For 4 participants※
Father 1, Father 2, Child 1, Child 2
Father, Child 1, Child 2, Child 3

【Maternity Testing】
※For 3 participants※
Mother, Child 1, Child 2
Mother 1, Mother 2, Child

※For 4 participants※
Mother 1, Mother 2, Child 1, Child 2
Mother, Child 1, Child 2, Child 3

Please note that for paternity testing, it is possible to have the mother participate in order to increase the accuracy of the test;
however, if you wish to confirm both the "father-child" and "mother-child" biological relationships separately, we ask that you place separate orders for each.
※Please also note that paternity testing can be performed with sufficient accuracy using only the father and child.

We wish you continued health and happiness.