[Prenatal DNA Testing] I was grateful that they responded by email even on Saturdays. (2023.04.20)

Thank you for the testing report.

1. Reason for choosing seeDNA
Because it came up at the top of the search results.

2. Customer service
I was grateful that they responded by email even on Saturdays.

3. Testing fees
Overall I think they are reasonable. I would like to see improvement in how the express testing fee is handled when a retest becomes necessary.

4. Testing speed
I think being able to do it from as early as 7 weeks of pregnancy is fast.

5. Results report
I had been feeling uneasy for a long time, but getting a clear result allowed me to move forward. If you are worried, I think it's better to go ahead and do it.

6. Other things I noticed, etc.
Nothing in particular.
Thank you very much.

Thank you very much for using our DNA testing service on this occasion.

Also, thank you for your valuable feedback regarding the express testing fee at the time of retesting.

We will share the feedback from ●● with our team internally and use it to improve our services going forward.

Regarding the blood you submitted for the initial test,
the amount of fetal DNA required for testing was insufficient, which is why a retest was carried out.

Although it was handled as a free retest (express service),
we can imagine that the period until the retest results came out was a time of great anxiety for you, ●●.

If this test was of even a little help to you, all of us here would be delighted.

We wish you continued good health and happiness.