[Prenatal DNA Testing] The responses to my inquiries by phone and email were very prompt and courteous, which increased my trust and gave me peace of mind (2023.04.04)

Thank you for contacting me! I'm so happy with such a reassuring result. Thank you very much.


1. Reason for choosing seeDNA
There wasn't much information available, so I looked into various things on my own, but the main reason was that the customer testimonials didn't seem to be fake, so I trusted you and placed my order.

2. Customer service
You even helped me make an appointment at the hospital for the blood draw, and the responses to my inquiries by phone and email were very prompt and courteous, which increased my trust and gave me peace of mind.

3. Testing fee
It's by no means cheap, but if you think of it as buying peace of mind, it's inexpensive.

4. Testing speed
With the standard test it took just under three weeks including weekends. It took a little longer than I had imagined, and I kept waiting anxiously.

5. Results report
You reported the results in great detail and even included photos of the items we submitted, so I could confirm that there had been no mix-up. In the end I got the outcome I had hoped for, and I'm so glad.

6. Other things I was concerned about
I think everyone who gets prenatal DNA testing feels anxious, but I believe that if you inquire each time something comes up, you can ease some of that anxiety.


Thank you so much for everything!