It was extremely fast (2023.04.03)

1. Reason for choosing seeDNA
Easy sample collection, fast results, and affordable pricing.

2. Customer service
Very good.

3. Testing fee
Appropriate.

4. Testing speed
Extremely fast.

5. Results report
As expected and in an easy-to-read format.

6. Other comments or concerns
This was an issue on my end, but I had forgotten to submit the samples for a while, so it would have been helpful to have a reminder about the submission deadline.
I didn't know there was a deadline, so I panicked.

Overall, the service level was high. Thank you very much.

Thank you for contacting us.
If this test was of any help to you, it is a great pleasure for all of us.

Also, thank you for your valuable feedback regarding the testing deadline.
It was noted only in the consent form, but there was no explanation included in the confirmation email after ordering or elsewhere.
We will review the feedback you provided internally.

Thank you very much for using our testing service on this occasion.