Because word of mouth made me feel I could trust them (2023.03.29)
2023.03.30
Email from a customer in Fukushima Prefecture who used our DNA testing
1. Reason for choosing seeDNA
Because word of mouth made me feel I could trust them
2. Customer service
I felt that both the email and phone support were good.
3. Testing fee
Considering everything overall, including the results and the service, I don't think it is expensive at all.
4. Testing speed
While I was waiting, the wait felt so long that I thought I would go crazy, but I received the result report on the scheduled final day.
Reviews on other sites say there is a high chance of a negative result if the report is late, but that was absolutely not the case.
I hope this will be helpful to those who are going to take the test.
5. Result report
No particular problems.
6. Other things that caught my attention, etc.
Waiting without knowing what time the report would arrive put quite a bit of mental strain on me.
For the sake of those waiting for their report, I think it would be even better if there were a note stating something like "we will contact you by such-and-such time on the reporting day."