Fast and courteous, I am satisfied (2023.03.22)
2023.03.22
Email from a customer in Saga Prefecture who used our DNA testing
1. Reason for choosing seeDNA
Because it came up at the top of the search results.
2. Customer service
Fast and courteous, I am satisfied.
3. Testing fee
I have no particular complaints.
4. Testing speed
I felt it was very fast.
5. Reporting of results
I have no particular complaints.
6. Other things that concerned me, etc.
I collected my daughter's sample myself, but what happens if the samples got mixed together at that time?
I wonder whether they would be processed as the same person, or whether they could be mistakenly identified as parent and child.
Reply from seeDNA
Thank you very much for using our testing service this time.
If this test has been of even a little help to you, all of us here are truly delighted.
Regarding your inquiry,
if the DNA of multiple people is detected in a single sample,
we notify the customer that the test is "unable to be determined."
This time, for both the alleged father and the child, data was obtained from only one person's DNA each,
and we have reported the test results accordingly, so please rest assured.
We wish you continued good health and happiness in the future.