DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

스피드 검사로 진행하였고 생각보다 빠르게 진행되었습니다.(We proceeded with the express test, and it went faster than expected.)2023.03.02

2023.03.03

Email from a customer

Email from a customer in Korea who used our prenatal DNA testing

1. Reason for choosing seeDNA
There was no place in Korea where a fetal test could officially be done, so honestly I had no trust in the seeDNA company at first.
However, after reading the company's blog, which was filled with information steadily posted over several years,
I began to consider going ahead with the test.

2. Customer service
As I mentioned, I had no sense of trust, so I had a great many questions, right down to the smallest details.
There was even a situation where I left out a test sample when sending it and had to receive shipping guidance all over again.
You always answered promptly, accurately, and kindly, and this is a part I am very satisfied with.

3. Testing fee
Because I went with the express test, an additional charge was also added.
I cannot say the price is cheap by any means.
Since there is no other option to choose from, I think it is something that couldn't be helped.

4. Testing speed
We proceeded with the express test, and it went faster than expected.

5. Result report
It was a difficult pregnancy that I thought would simply be a blessing, yet to end up having a fetal genetic test done
I never imagined a situation like this would arise in my life.
It seemed there was no way to deal with anything until the child was born,
but now that I have material that can clearly prove it, I feel that many things can be resolved, and I am truly relieved. Thank you.

6. Anything else you were concerned about, etc.
None

1. seeDNA를 선택한 이유
한국에서 공식적으로 태아검사를 할수있는곳이 없었기때문에 사실 seeDNA 회사에대해 신뢰도가 없는 상태였습니다.
그러나 몇년동안 꾸준하게 포스팅된 회사의 정보가 담긴 블로그를 읽어본후 검사를 진행할 생각을 하게 되었습니다.
2. 고객 대응
언급했던내용처럼 신뢰도가 없는 상태여서 사소한거까지 굉장히 질문이 많았습니다. 또 검사개체를 빠뜨리고 보내서 다시 배송안내를 받아야하는 상황까지 있었습니다.
항상 신속하고 정확하고 친절하게 답변 해주셔서 굉장히 만족한 부분입니다.

3. 검사 요금
스피드 검사로 진행했기때문에 추가적인 금액까지 더해졌었습니다.
가격은 결코 저렴하다고 생각되지 않습니다.
이건 선택할수 없는 다른 옵션이없기에.. 어쩔수 없는 부분인것같습니다

4. 검사 속도
스피드 검사로 진행하였고 생각보다 빠르게 진행되었습니다.

5. 결과 보고
어려운 임신으로 그저 축복이 될줄 알았는데 태아유전자 검사를 하게되다니
살다가 이런 상황이 발생할줄 몰랐습니다.
아이를 낳기 전까지 아무것도 대응 할수있는 방법이 없을거같았는데
깔끔하게 입증할수있는 자료를 갖게 되어 많은 부분에 해결이 될거같아 마음이 정말 놓입니다.
감사합니다.

6. 기타 궁금한 점
없음