[Prenatal DNA Testing] Your compassionate support truly saved me.

To everyone who assisted me

Thank you for your continued support.
Thank you for your report of the results.
I am greatly relieved that the results turned out as I had hoped.
I have filled in the following, so please kindly confirm.

1. Reason for choosing seeDNA
Because it came up at the very top when I searched,
and because I felt it seemed the most trustworthy.

2. Customer service
You always responded to my email inquiries promptly,
and attended to my phone calls warmly as well.

3. Testing fee
I think it is reasonable if it means clearing away a lifetime of anxiety.

4. Testing speed
A re-test became necessary on one occasion.
With the express test, the first report came on the 8th business day and the second on the 7th business day.

When it was determined that a re-test was needed the first time, I felt I would have
appreciated being contacted a little sooner, but
you applied the express test to the re-test as well,
and both times you contacted me within the timeframe you had presented, which I was grateful for.

5. Results report
The content was easy to understand even for a layperson.
I am truly relieved that the results turned out as I had hoped.
There were also photos of the specimens I had sent, which made it very trustworthy.

6. Anything else you noticed, etc.
Thank you so much for always responding promptly and warmly.
I was very anxious during the one month until the results came out,
and when you contacted me to say a re-test was needed, I caused you trouble over the phone,
but your compassionate support truly saved me.
I wish your company ever-greater success.
Thank you very much for everything this time.