[Prenatal DNA Testing] The large number of reviews was the biggest deciding factor
2022.12.05
Email from a customer in Tochigi Prefecture who used prenatal DNA testing
Thank you very much for your help this time.
I truly appreciate it.
1. Reason for choosing seeDNA
After looking through your website,
I found detailed information about testing results and outcomes,
and the large number of reviews was the biggest deciding factor.
2. Customer service
When the sample delivery ended up falling over a weekend,
I called to check, and you handled it properly. After the sample arrived,
you carefully confirmed that you had received it and also noted the estimated time until the results would be ready.
Your service was very courteous.
3. Testing fee
Since I requested testing at 7 weeks, express handling, and with a special sample, the additional charges added up quite a bit.
Honestly, I felt it was a painful expense, but I considered it a once-in-a-lifetime matter.
4. Testing speed
I was anxious wondering when it would arrive,
but it was the fastest possible result, so I was very grateful.
5. Results report
Since it was my first time, I didn't know how to read it, there was a lot of text, and as a layperson I was confused wondering what it all meant and how to interpret it,
but I think the results were written out carefully.
6. Anything else that stood out
Nothing in particular.