It was my first DNA test and I was quite anxious, but the phone and email support was excellent and put me at ease.
2022.10.28
Email from a customer in Kanagawa Prefecture who used our DNA testing service
1. Reason for choosing seeDNA
The price and the fast turnaround time.
2. Customer service
It was my first DNA test and I was quite anxious, but the phone and email support was excellent and put me at ease.
3. Testing fee
The price was more approachable than other companies.
4. Testing speed
The testing was very quick.
5. Reporting of results
It was easy to read.
6. Other comments and concerns
It eased my anxiety. Thank you for your prompt response.