[Prenatal DNA Testing] Because more people take the test compared to other companies, and the reviews were good too
2022.10.20
Email from a customer in Nagasaki Prefecture who used the prenatal DNA test
1. Reason for choosing seeDNA
Because more people take the test compared to other companies
and the reviews were good too
2. Customer service
I only made inquiries by email,
but the replies were very fast, which was a great help.
3. Testing fee
It is a little on the expensive side,
but if you are worried, taking the test will ease your anxiety
and let you have a calm maternity life,
so considering that, I think it is reasonable.
4. Testing speed
With the express testing, the wait felt
long, but knowing that they were checking things thoroughly
made me think it was actually fast.
5. Result report
It came by email,
and I was grateful for the clear, easy-to-read result report.
6. Other things I noticed, etc.
Since there was an email notification about the expected report date from the time the sample arrived,
I did not really mind it much,
but the test status update that can be checked on My Page
stayed stuck at "sample arrived" the whole time,
so I thought it would be even more reassuring if it were updated in real time.
Reply from seeDNA
Thank you very much for using our testing service this time.
If this test has been of even a little help to you, all of us here are truly delighted.
We apologize for the inconvenience caused regarding My Page.
(*Based on the feedback you gave us, we have made changes to the progress status display on My Page.)
We wish you continued good health and every happiness.