[Prenatal DNA Test] If I wish to have a different test done in the future, I would like to use your company again.
2022.09.27
Email from a customer in Niigata Prefecture who used the prenatal DNA test
For now, I am very relieved to be able to know the results.
Thank you so much for your cooperation with sending the kit and performing the test, twice no less.
1. Reason for choosing seeDNA
Because it seemed to be the most highly regarded on the internet. The reviews were also good.
2. Customer service
The email correspondence was very easy to understand, and I felt it was courteous.
3. Test fee
Although I don't know the market rate in detail, I think it was reasonable for what was provided. It is by no means cheap, but it was a fee I have no regrets about at all.
4. Test speed
I received the results about two weeks after returning the kit. Since I was in a hurry, it felt long, but even so, I think it was done quickly, and I am grateful.
5. Result report
You presented the data on the document I had specified as well as the process leading up to the test results, which was easy to understand.
At the same time, I also felt it was trustworthy.
6. Other things you noticed, etc.
Thank you very much for everything.
If I wish to have a different test done in the future, I would like to use your company again.