I felt reassured because they kindly answered my questions over the phone.
2022.09.20
Email from a customer in Tottori who used DNA testing
1. Reason for choosing seeDNA
The reason I chose them was that phone support was available.
2. Customer service
I felt reassured because they kindly answered my questions over the phone.
3. Testing fee
The price was reasonable and satisfying.
4. Testing speed
The process leading up to the testing was smooth, the testing itself was smooth, and I was contacted sooner than I expected.
5. Results report
I got a satisfying result, and I'm glad I had the test done.
6. Other comments or concerns
The credit card payment screen was hard to understand and took some effort.