[Prenatal DNA Testing] The explanation was very easy to understand and the service was so courteous that we chose to go with you

Thank you so much for all your help this time.

I am very grateful for how quickly you responded, always answering the phone and replying to my emails.

If anything comes up again in the future, I may need your help once more, and I would appreciate your kind support at that time.

Below are my answers to the questionnaire.

1. Reason for choosing seeDNA
While I was searching online for prenatal DNA testing, I came across seeDNA's website,
and when I called right away, the explanation was very easy to understand and the service was so courteous that I chose to go with you.

2. Customer service
You answered the phone anytime during business hours,
and you accommodated my requests and moved the testing along quickly.

3. Testing fee
Since it was my first time, I did think it was expensive at first,
but considering all that you looked into for me, I felt the fee was reasonable.

4. Testing speed
I think it went smoothly.

5. Reporting of results
There were a few scheduling mix-ups, but you compiled everything into clear, easy-to-understand documents, which I was grateful for.

6. Other comments or concerns
Nothing in particular.