DNA鑑定|一生の悩みを2日で解決|国内自社ラボDNA鑑定

Because the reviews were good

2022.08.24

Email from a customer

Email from a customer in Nagasaki Prefecture who used our DNA testing

1. Reason for choosing seeDNA
Because the reviews were good

2. Customer service
They explained things kindly without any reluctance, and even went further to ask whether there was anything else I was concerned about.

3. Testing fee
Because of the half-price campaign, I thought it was cheap. If it hadn't been half price, it would be expensive.

4. Testing speed
If I choose the express test, I would appreciate it if you could also perform testing on weekends. When weekends or holidays fall in between, it feels slow.

5. Result report
It was easy to understand.

6. Other concerns, etc.
I requested the early gender determination. I was told it was a boy, but if there was an influence such as a vanishing twin, and the child who passed away was a boy, could that influence lead to a "boy" result?
I have not been diagnosed with a vanishing twin by a doctor, but I became concerned about the possibility, just in case.

Reply from seeDNA

Thank you very much for using our testing service this time.
If this test has been of even a little help to you, all of us here are truly delighted.
Regarding your inquiry,
if you have received a diagnosis of "singleton" from a medical institution, we believe there should be no problem.
For your reference, regarding "multiple pregnancies," we provide the following notice to test subjects.

[About twins]
If the test subject's fetus is a twin (including identical and fraternal twins), please contact us promptly.
Because there is a possibility that an accurate test result cannot be obtained, the test will be deemed impossible and canceled.

In addition, we include the following statement in the consent form, and obtain the test subject's agreement.

4. Consent to the test results (excerpt)
B) If the fetus is a twin (including identical and fraternal twins), because there is a possibility that an accurate test result cannot be obtained, the test will be deemed impossible and canceled. Refunds in such a case follow item 7, "Cancellation of Testing."

Thank you very much for your understanding.